President and Principal Consultant
Email: Nadine.Dower@dowerinc.com

Nadine brings more than 30 years of experience in the municipality and utility water, wastewater and industrial pretreatment fields. By combining best business practices to support corporate reengineering via the most powerful technologies on the market today, she guides organizations toward their business goals in a collaborative environment. Nadine's consulting services range from project management to process optimization studies to operator training to procedures manuals.

Using her public and private career knowledge, she understands how to uncover new ways to support improvement initiatives. Nadine's background includes consultation services to a variety of municipal utilities interested in achieving a more competitive approach on their current business practices as well as working with clients who are seeking CMOMS compliance. Solutions include determination of new information systems based on reengineered business practices; organization restructuring coupled with a flexible workforce design and implementation of supplemental compensation plans. She has conducted O&M compliance and competitiveness assessments on over 30 utilities across the country.

Education and Credits

	Bachelor of Science, Management - Course work: Southern Polytechnic Institute, Marietta, GA & University of Maryland
	Florida Council of Sterling Examiners
	State of Georgia Class I Wastewater Operator License
	Member, Water Environment Federation

Vice-President and Principal Consultant
Email: Bill.Bacon@dowerinc.com

Dr. William R. Bacon is a principal and Executive Consultant with DCI. He has nearly three decades in business transformation and operations management consulting in the utilities, energy and government agencies industries. Dr. Bacon delivers diverse business transformational services from concept to execution on client performance-integrated enterprise solutions.

The bandwidth of Dr. Bacon's offering include:

• Business Transformation thought leadership
• Program and performance assessment
• Enterprise issue management
• Feasibility studies and facilitation
• Risk management of programs, plans and processes
• Business process base lining and re-engineering
• Business and information systems requirements, integration and analysis

Dr. Bacon is an operations management consultant who specializes in business and organization transformation through the deployment of institutionalized, technology-based solutions. As manager of large-scale applications development programs, Dr. Bacon has delivered R&D, state-of-the-art and traditional studies, assessments and information solutions from concept to deployment.

From supervising Westinghouse naval nuclear plant, to Corporate Manager of TVA's Nuclear Planning to Executive Consultant at IBM's Strategy group, Dr. Bacon provides a viable grounded perspective of operations management and information services consulting to the United States Department of Defense, the United States Department of Energy, major electric utilities, gas utilities, and transportation rail/transit industries.

His successes range from directing the country's largest centralized utility corporate strategic planning organization to developing systems integration solutions for managing multi-state and facility nuclear operations, modification, planning, quality and regulatory compliance businesses.

Education and Credits

PhD - Georgia State University, Business Management/Operations Management/Operations Research - Graduated with distinction
MBA - University of Tennessee and Florida Institute of Technology
BS - United States Naval Academy, Bachelor of Science in Engineering, Degree in Naval Architecture and Marine Engineering

• Project Management Professional (PMP certification)
• Member, Project Management Institute
• Member, American Production and Inventory Control Society
• Prior Westinghouse and General Electric nuclear propulsion plants
• System certification on B&W 1100 MW nuclear electric power plants
• Senior naval submarine officer, Captain, USNR-R
• Security Clearance - Top Secret BI 70
• Publications - "Project Control and Complexity", 1992

Architect and Information Systems Senior Consultant
Email: Michael.Farmer@dowerinc.com

Michael Farmer is the principle information architect for DCI. With nearly two decades of experience in information science, he is nationally recognized for his creative approaches at reengineering software solutions to facilitate new or existing business requirements. His responsibilities include selecting appropriate hardware and networking to support the entire technology approach. In addition to building information architecture from the ground floor, he also takes existing business systems and modifies processes to achieve dramatically enhanced returns on corporate information management.
Michael's high profile projects include architecting, designing, developing, and deploying large client-server applications using MS-SQL and Delphi; middle-tier applications such as for Goldman Sachs and Morgan Stanley to facilitate a commodity exchange market; full-featured E-Commerce sites including a distributed communications layer for a data acquisition and control project; large client-server customer service applications such as for tracking sales; Java multi-tier web-based technology including a web-based technology transfer and communications system for the state of Georgia; specialized applications such as human resource application that track members and contributions across the nation for diverse organizations; Logistics systems such as material-handling process control systems for integrating client transactions nationwide.

Michael is a published leader in his profession with such co-authored works as the comprehensive book on Java titled "The Microsoft Visual J++ Bible" by IDG Press.

He has worked in all Windows environments including Linux/Unix and others. In addition, he has programmed in virtually every language including: C++, Delphi, Java, Transact SQL, HTML, DHTML, XML, JavaScript, Ideal/DataCom and advanced Object Oriented Methods. Databases include: MS-SQL, Oracle, Sybase, MySQL, Interbase and advanced Object Oriented Methods.

Education and Credits

MS in Information Science, University of Tennessee Chattanooga TN (GPA 4.0)
BS Mathematics, Lee College Cleveland TN

Network Environments Engineering Consultant
Email: Dean@SozoHosting.com

Dean has worked in the Information systems technology industry for over 10 years in operating systems, internet architectures and networks. He has applied his skills for Boeing Aerospace, Inet Space Service, Georgia Pacific (as a consultant), Siemans Energy and Automation (as a consultant), IXL, Inc. and Intercontinental Exchange.
His wide-ranging information and network experience in different capacities of system engineering includes:

	LAN rollout lead for over 80 Georgia Pacific distribution centers
	System hardware testing and analysis for Kennedy Space Center
	Internet Architecture Performance testing for clients in the aerospace industry, transportation industry
	Internet Infrastructure maintenance which would include such diverse network aspects as DNS, IP management, F5 load balancers and administering over 300 Dell Power Edge servers

Education and Credits

BS Computer Engineering and Operations Engineering - University of Central Florida

• CCNA (Cisco Certified Network Associate)
• MCSE (Microsoft Certified System Engineer)
• Sun Solaris Admin I